Representative End User Clients
Representative Automation Clients
Representative Software Clients
PTC officially launched the latest version of Asset 360 – ServiceMax Asset 360 24R1. This update includes the following new or improved capabilities that strengthen IoT readiness and the mobile capabilities for technicians:
IoT-Readiness & Technical Attributes
Readily view and identify technical attributes for assets technicians are directly working on (through the Salesforce Field Service mobile app) for real-time insights and overall improvements for troubleshooting efficiency
Search technical attribute values across the entire installed base in Product Service Campaigns, a powerful enhancement impacting product recalls, service campaigns, and asset modifications
Mobile Components on the SFS Mobile App
Service Process Managers and Wizards are now available on the SFS mobile app, powered by ServiceMax Asset 360
This extends Asset 360’s comprehensive workflows and automation to mobile
Users can now access and update asset hierarchies via the SFS mobile app to gain enhanced flexibility and control