Warehouse Management Systems (WMS) Systems Integration and Consulting

This study provides an in-depth analysis of the global market for warehouse management systems (WMS) systems integration (SI) and consulting.  In addition to market analysis and forecasts, the study also covers the current market nuances, strategic issues, and the future outlook. 

The WMS Systems Integration and Consulting Market Is Holding Up Surprisingly Well Despite COVID

Of course, with a global pandemic, revenues were down in 2020. However, this market’s revenues did not drop as much as many other markets. Many WMS implementations take 9 months or more to complete. Few implementations that were in progress were paused for more than a few weeks. All WMS integrators ARC talked to found that it was possible to have remote consultants much of the work using Zoom and Teams. Further, many WMS integrators had a backlog of work related to multi-site implementations.

The two main factors influencing growth in this market are: 1. The growth of the WMS market, and 2. The degree to which the leading WMS suppliers are willing to outsource implementation work to partners.   

ARC has very good data on the WMS market going back over 20 years. The WMS study’s forecast data was used to help forecast the WMS SI market’s projected growth. ARC also has deep relationships with the leading WMS suppliers. The WMS suppliers discussed partner strategy and provided feedback on their leading partners with ARC.

WMS Systems Integration and Consulting Market Strategic Issues

System integrators in this highly fragmented market approach the market in very different ways. These different models are discussed as well as other strategic issues including:

• Leading WMS supplier’s developing partner strategies
• Different value propositions provided to clients based on different implementation methodologies
• When this market’s size will recover and be as big as it was before the pandemic
• The industries and regions that provide the best growth opportunitie
• How SaaS and multitenant WMS solu-tions impact the size of the market. 
• The value proposition associated with developing addon applications that in-crease the functionality of a WMS.