Representative End User Clients
Representative Automation Clients
Representative Software Clients
Partly in response to overall automation market conditions, but largely in response to evolving user challenges and requirements, major suppliers are expanding their automation-related service capabilities from project and engineering services through services for operations and maintenance. At the same time, the Industrial Internet of Things (IIoT) now provides an enabling platform for a new generation of IIoT-enabled remote support services. These span the plant lifecycle, from system engineering and design “in the cloud,” to data as a service for operating process plants.
These services can be quite sophisticated, involving complex analytical capabilities. On the other end of the spectrum, smaller “microservices” are particularly easy to use and deploy and provide quick, easy to access information about key plant assets.
Suppliers are boosting their services business through acquisitions, partnerships, and by developing their own organic capabilities. The small-to-medium sized system integrators continue to be attractive targets for acquisition; but technology companies that enable traditional automation suppliers to provide an IIoT-based solution are also fair game. In a bid to provide more information about critical plant assets, suppliers are also acquiring equipment that encompasses everything from small specialty sensors and on/off valves, to heavy rotating equipment such as compressors and turbines. To round out their services capabilities, some suppliers are even forming closer alliances with skid-mounted equipment sup-pliers; technology licensors; and engineering, procurement, and construction (EPC) firms.
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Keywords: Automation Services, Industrial Internet of Things (IIoT), Remote Monitoring, ARC Advisory Group.